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Surveys vs Feedback Forms

Surveys are often used to gauge overall satisfaction, rather than taking specific problems into account. So if one part of your service is abysmal but everything else five-star, rather than seeing one...

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Feedback Ferret expands to Chicago

At Feedback Ferret HQ, we’re all very excited to announce that our USA division now has a new office in downtown Chicago. Building on our business both in the States and internationally, the move means...

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